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Parbati Marg, Thapathali, Kathmandu [email protected] 01-5901815 / 01-5900914
J&T Associates Business Process Outsourcing Kathmandu · Est. 2003

Outsourcing Company in Nepal

Outsourcing Company in Nepal — BPO, Staffing & EOR Since 2003

J&T Associates has run outsourced operations for organisations in Nepal since 2003. We are a Business Process Outsourcing (BPO) and Employer of Record (EOR) partner serving banks, telecoms, hospitals, hospitality groups and international clients who need work done in Nepal without carrying the headcount, recruitment cycle, or compliance burden themselves. If you are working from Australia, the working-hours overlap is set out in outsourcing to Nepal from Australia.

Over more than two decades we have recruited, trained, employed and managed teams for organisations including Nabil Bank, Ncell, DHL, Hyatt Regency, JICA and Everest Bank — eight of Nepal’s banks, two telecom operators, and two hospitals among our current and past clients.

What Makes J&T a Trusted Outsourcing Company in Nepal

Established 2003, still operating today. Twenty-three years of continuous operation in Kathmandu, working across banking, telecom, healthcare, hospitality and development sectors.

Local compliance expertise. We handle Nepali labour law, statutory contributions (Social Security Fund, provident fund), payroll tax withholding, and the day-to-day HR administration that comes with running staff in Nepal.

Dual delivery model. We work in two ways: recruiting and supervising staff who work under your direction on our payroll, or taking on a whole process end-to-end from our own premises against agreed targets.

Proven client base. Organisations across banking and finance, telecom and logistics, healthcare, hospitality, and development sectors have run outsourced functions through J&T — many for years, not months.

Outsourcing Services We Provide in Nepal

HR & Staff Outsourcing

Recruitment, employment, payroll, and day-to-day supervision of staff who work on-site or under your direction — while J&T carries the employment relationship, statutory contributions, and compliance obligations. For permanent and contract placements specifically, see our staffing agency in Nepal; to hire a specific person without a local entity, see hiring staff from Nepal.

Business Process Outsourcing (BPO)

Full processes run end-to-end from our premises, delivered against agreed targets — customer contact, back-office administration, and records management among them. For the wider case — working hours, what to move first and how to start — read our guide to outsourcing to Nepal.

Call Centre & Customer Contact Services

Inbound and outbound telemarketing, help desk support, and product enquiry handling for organisations that need customer contact without building an in-house team.

Document Digitisation & Disposal

Scanning, indexing, and digitising physical records into standard digital formats, with secure disposal of the originals — turning stored paper into usable business data.

Driver Outsourcing

Fully managed drivers for corporate and personal use, with J&T handling recruitment, payroll, provident fund, insurance and replacement cover.

Employer of Record (EOR)

For companies that want to hire in Nepal without registering a local entity. J&T becomes the legal employer, issuing contracts under Nepali labour law and managing payroll, tax, and statutory registration, while you retain full operational control of the person’s day-to-day work.

Industries We Serve

  • Banking & Finance — Nabil Bank, Laxmi Bank, NIC Asia Bank, Everest Bank, Sunrise Bank, Mega Bank Nepal, Bank of Kathmandu, National Banking Institute
  • Telecom & Logistics — Ncell, United Telecom, DHL, Foodmandu
  • Healthcare — B&B Hospital, Tilganga Institute of Ophthalmology
  • Hospitality — Hyatt Regency, Akama Hotel
  • Development & International Organisations — Japan International Cooperation Agency (JICA), Asia Pacific Communication Associates

Why Businesses Choose J&T Over Other Outsourcing Companies in Nepal

Outsourcing works when the provider treats compliance and continuity as their job, not yours. That’s the value we add:

  • Cost efficiency — no long-term HR overhead; resources freed up to invest in your core team instead
  • Scalability — short-term project support or long-term standing partnerships, without renegotiating structure each time
  • Compliance ownership — contracts, statutory contributions, leave, and replacement cover sit with us, not you
  • Turnkey delivery — from planning through execution, handled end to end

Get Started

Tell us what you want off your desk — a standing function, a specialist hire, or a one-off project — and we’ll come back with an approach and a cost.

Talk to our team