Services

Outsourcing services include:

  • Recruitment and Staffing Process
  • Training and Development
  • Performance Management
  • Bank Tellers and Assistants
  • House Keeping and Cleaning Services
  • Call Center Services – Inbound and Outbound Telemarketing Activities, Help Desk and Product Enquiry Support etc.
  • Recruitment Processes
  • Delivery Management Services
  • Driver Outsourcing
  • Mail – Room Outsourcing

Direct Marketing services include CRM and Loyalty based::

  • Marketing Research
  • Response Mechanisms/ mystery shopper programs
  • Telemarketing, Database marketing and email marketing to a comprehensive and live database
  • In house, fully functional call center for Direct Marketing activities and for incoming services.
  • Design and Execution of Loyalty Programs for product and service based industries such as banks, airlines, hotels & clubs, educational institutions, automobiles and the telecommunications, etc.

Consulting services focus on

  • Corporate Communications
  • Technology Solutions
  • HR Consulting and audit

Training & Development Programs offered

  • Database Management
  • Event Management and Co-ordination

Training & Development Programs offered

  • Customized CRM orientated programs for Front Line Managers and Employees
  • HR Planning for Senior Management Development
  • Analysis and Implementation of Performance based Appraisal Systems
  • Coordination of Management Development Workshops for Key Clients
  • Brand Insight 2004 Excellence Series ( NABIL BANK)
  • Bank of Kathmandu, Knowledge Series 2006 one day workshop on “Successful Innovation November 17, 2006 held at Soaltee Crowne Plaza.
  • Bank of Kathmandu, Knowledge Series 2007 one day workshop on December 23, 2007 held at Kathmandu Hyatt Regency.