Who We Are
J&T Associates is one of Nepal’s most established Business Process Outsourcing (BPO) and Human Resource management firms, proudly operating since 2003. We are an outsourcing company in Nepal as much as an HR firm: the teams we manage sit on our own payroll, in our own premises, under our own supervision. Headquartered in Thapathali, Kathmandu, we have spent over two decades building a reputation for delivering reliable, scalable, and compliant workforce and operational solutions to both domestic and international clients.
From our founding, J&T was built on a single conviction: that businesses — whether local enterprises or global organizations entering Nepal — deserve a trusted partner who handles the complexity of HR, compliance, and operations so they can focus on growth.
Today, we serve clients across insurance, banking, financial services, telecommunications, INGOs, education, hospitality, and travel — with a growing portfolio of cross-border engagements that span South Asia and beyond.
Our Core Services
Every service below is delivered by people we employ ourselves. If you are comparing providers, our overview of J&T as a BPO company in Nepal sets out what we take on, how engagements are structured, and what it costs.
Business Process Outsourcing (BPO)
We manage non-core business functions so your team can focus on what matters most. Our BPO solutions cover end-to-end process management including customer relationship management (CRM), back-office operations, data processing, document digitization, and direct marketing. We work with organizations of all sizes — from startups to multinational corporations — delivering process efficiency, cost reduction, and measurable performance outcomes.
Employer of Record (EOR)
For international companies looking to hire in Nepal without setting up a legal entity, J&T Associates acts as the Employer of Record. We assume full legal responsibility for employment in Nepal — handling payroll, tax compliance, labor law adherence, employee benefits, and onboarding — while your team member works directly for you. Our EOR service is the fastest, most compliant way to build a Nepal-based team.
HR Outsourcing & Workforce Management
Our HR outsourcing service is built for businesses that need professional-grade human resource management without the overhead of a full in-house HR department. We provide:
- Recruitment & placement
- Employment contract management
- Payroll administration & statutory compliance
- Employee benefits management
- Labor law advisory
- Performance management support
Direct Marketing Services
We bring products and services directly to your target market through structured, results-driven direct marketing campaigns. Our trained field teams and CRM-backed processes ensure measurable lead generation and customer acquisition outcomes.
Why International Clients Choose J&T
Global organizations trust J&T Associates as their Nepal operations partner for three core reasons:
1. Over 20 Years of Proven Track Record
Established in 2003, we have navigated Nepal’s evolving regulatory and business landscape across multiple economic cycles. Our institutional knowledge is your competitive advantage.
2. Full Legal & Regulatory Compliance
Nepal’s labor laws and tax regulations require local expertise. J&T’s legal and HR teams stay current with all regulatory changes — ensuring your workforce operations are always compliant, whether you’re running an INGO, a tech company, or a financial services firm.
3. A Single Point of Accountability
Whether you need one employee onboarded or an entire outsourced department managed, J&T provides a single, dedicated point of contact. No fragmented vendors. No compliance gaps. Just seamless delivery.
Our Reach: Serving Nepal and the World
J&T Associates bridges Nepalese talent and global business needs. Our Employer of Record and BPO capabilities make us the preferred partner for:
- International companies entering Nepal without a registered entity
- INGOs and development agencies requiring compliant local employment
- Multinationals seeking cost-effective, managed back-office operations in South Asia
- Domestic enterprises scaling operations without the overhead of in-house departments
We understand that no two clients face the same challenges. That is why every engagement at J&T begins with a thorough consultation — and ends only when your objectives are met.
Two Decades of Building Trust
Since 2003, J&T Associates has grown from a boutique outsourcing firm into one of Nepal’s most recognized names in BPO and workforce management. Our growth has been driven not by marketing alone, but by the confidence our clients place in us — many of whom have been with us for over a decade.
We combine the agility of a specialized firm with the depth of experience that only 20+ years in the field can deliver.